Hardware and Software Solutions

Concept have a wealth of knowledge in the network & IT industries. Our consultancy service is designed to be flexible so we can adapt to the individual needs of your company. We offer consultancy at many levels ranging from simple advice to the design and implimentation of a complete system. Combined with our other services, we can create a package tailored to your needs. 

Simple advice

Understanding computer jargon and acronyms, determining which hardware and software will work best for you and choosing where to get it from can be daunting to say the least. By offering simple yet effective advice we can guide you through the various stages of a technology-related project in easy to understand terms.

Introducing technology for the first time

Introducing technology into your company for the first time can be a daunting task. Determining the best approach to take, how technology can be utilised to the greatest extent and the ways it will benefit your company are not easy tasks. In addition there are many options when it comes to choosing which hardware and software is best suited to your requirements. We can help, by offering an objective independent assessment of your ideas and requirements, building on them and guiding you.

Updating and improving technology

If you already have technology within your organisation you have no doubt seen and experienced the advantages that properly designed and installed systems can provide. As a result you will want to continue to reap the rewards by remaining up to date and adapting your systems to accommodate both the evolution of your company and advances in technology. We can help by providing practical assessments of your current technology, identifying opportunities for improvement and helping you to achieve more with technology.

Creating a new system

Many ideas you have within your company for utilising technology will replace or improve upon existing methods. Often these improvements require the creation of completely new systems. We can work with you to assess, design and create a system tailored to your requirements and realise your ideas.

Virus Protection

Virus scanning software allows you to stop Virus attacks before they can cause damage to your systems, at source. We can install and configure a suitable scanner and train your staff to keep the virus definitions up-to-date.

Firewall Solutions

Software and Hardware Firewall solutions are essential in company networks. We can provide, configure and train your staff to maintain a Firewall, and maintain the integrity of your network.

Networking Solutions

We provide a full network design, implementation and remedial service. All of our solutions are scaleable, and designed with the future in mind - allowing your network to grow as your business expands.

Secure Internet Connectivity

We provide a range of Internet connectivity options including:

• ISP Selection
• Leased Line
• Multiple ISPs Configuration 
• ADSL/Cable Connectivity
• Multiple IP Address

All of our connection technologies include the option of a firewall, ensuring your Internet connection does not compromise your internal systems.

Inter-office Connectivity

Through the use of Internet connectivity we can provide cost effective solutions for connecting your offices. Our VPN solutions allow separate offices to be seamlessly integrated, allowing staff to share resources and files.

Annual Maintenance Contract (AMC)

Customer expectations are rising daily as new and innovative web-based services and offerings are introduced. To keep your IT environment fully operational and at peak performance, you need all your Computers and Networking equipments to be always functional; and hence Itsupportdesk is established. 

• Exceptional services. International quality. 
• 24x7 Support
• Avoid Dependence on Individual Freelance Consultants
• Best Pricing
• Have Access to Expertise in Complex IT Solutions
• Build a Solid Foundation for Seamless Growth
• Work with Solution Providers, Not Product Resellers
• Qualified & Certified Engineers
• Expertise available with ITSupportDesk
• LAN Setup, WAN Setup & WiFi Setup
• Structured Cabling
• Mountable Rack